At House of Atrangee, we are committed to providing you with a seamless shopping experience from start to finish. Whether you have a question about our products, need assistance with your order, or want more information about our policies, our customer service team is here to help.

Contact Us

If you need assistance, feel free to reach out to us through any of the following methods:

• Email: SUPPORT@HOUSEOFATARANGEE.COM
  We aim to respond to all emails within 24-48 hours.

• Phone: +91 8130031574
  Our customer service team is available from Monday to Saturday, 10 AM - 6 PM (IST)

• Social Media:
  You can also reach out to us via Instagram or Facebook direct messages.

Frequently Asked Questions (FAQs)

For quick answers to common queries, please visit our [FAQ Page]. You’ll find information on shipping, returns, payment options, and more.

Shipping & Delivery

We offer both domestic and international shipping. Our standard shipping timelines are as follows:

• Domestic (India): 3-7 business days

For more details, please visit our [Shipping Policy].

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return or exchange the item within 7 days of delivery, provided it is unused and in its original packaging. Please note that custom or sale items are non-returnable. Refund Timelines are within 2 days from the date of receiving the item to the warehouse.

For detailed instructions on how to process a return or exchange, please visit our [Returns & Exchanges Policy].

Order Tracking

Once your order has been dispatched, we will send you a confirmation email along with tracking details. You can track your shipment directly through the courier partner’s website or by using the link provided in the email.

If you experience any issues with your shipment, please contact our customer service team.

Payment Options

We offer several secure payment methods to make your shopping experience easy and convenient:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• UPI and Net Banking
• Digital Wallets (Paytm, Google Pay, etc.)
• All transactions are secure, and your payment details are never shared with any third party.

Sizing Guide

We want you to find the perfect fit! Each product page includes a size guide to help you select the best size for you. If you have any questions about sizing or fit, feel free to contact us for personalized advice.

Customization & Personalization

Currently, we do not offer customization on standard products. However, we do release limited-edition and exclusive collections from time to time. Be sure to sign up for our newsletter to stay updated on new launches!

Feedback & Complaints

We highly value your feedback and continuously work towards improving our products and services. If you have any suggestions, concerns, or complaints, please don’t hesitate to contact us. Your satisfaction is our top priority.